Security Manager of Special Operations
- Location: Houston, TX
- Phone Number: -
- Job #: 153256BR
Join GardaWorld as a Security Manager of Special Operations – Where Service Excellence Meets Impact!
As a Security Manager of Special Operations, you will oversee security operations for strategic accounts, ensuring consistent service delivery, strong client relationships, and compliance with contractual obligations. This is a remote role requiring 35–50% travel and the ability to work non-standard hours when needed to support clients and team operations.
We’re looking for a leader who not only understands numbers but also understands people, who can interpret financial reports, build credibility quickly, and consistently demonstrate honesty, reliability, and professionalism. If you’re ready to make a meaningful impact and elevate the standard of client service, this is your opportunity to do it with a global industry leader.
What’s in it for You
GardaWorld: Make the World a Safer Place
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
As a Security Manager of Special Operations, you will oversee security operations for strategic accounts, ensuring consistent service delivery, strong client relationships, and compliance with contractual obligations. This is a remote role requiring 35–50% travel and the ability to work non-standard hours when needed to support clients and team operations.
We’re looking for a leader who not only understands numbers but also understands people, who can interpret financial reports, build credibility quickly, and consistently demonstrate honesty, reliability, and professionalism. If you’re ready to make a meaningful impact and elevate the standard of client service, this is your opportunity to do it with a global industry leader.
What’s in it for You
- Competitive Salary: $90,000.00 / year
- Work Site Location: This is a remote role requiring 35–50% travel
- Set Schedule: Monday through Friday, 8:00 a.m. To 5:00 p.m. This position requires the ability to work non-standard hours when needed to support clients and team operations. Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
- Career Growth: Career growth opportunities at GardaWorld
- Operational Oversight: Partner with the Strategic Account National team and local branch teams to ensure consistent security operations across assigned sites. Conduct site visits, review reports, evaluate performance, and ensure compliance with client contracts and company policies.
- Client Relationship Management: Serve as the primary liaison between GardaWorld, clients, and assigned staff. Maintain strong relationships with key stakeholders, meet regularly with clients to address concerns, provide updates, and ensure service expectations and KPIs are met.
- Program Management & Improvement: Maintain in-depth knowledge of site procedures, post orders, staffing needs, emergency protocols, and client policies. Recommend operational improvements and identify opportunities to enhance the client’s security program.
- Compliance & Performance Monitoring: Conduct periodic reviews of Statements of Work (SOW) and contract compliance. Ensure teams meet operational standards and initiate corrective actions when necessary.
- Reporting & Project Support: Analyze operational data and prepare internal reports, action plans, and client presentations. Support complex integration projects, contract onboarding, and implementation of security initiatives.
- Leadership & Support: Provide guidance, training, and operational support to account managers and supervisors, ensuring teams perform effectively and maintain high service standards.
- Authorized to work in the United States
- Able to pass an extensive screening process
- A High School Diploma or GED
- A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
- Must be over the age of 21
- Must have a minimum of 3 years of security management experience
- Must have experience overseeing multiple sites
- Must have leadership experience
- Strong leadership, analytical thinking, and ability to manage multiple priorities
- Excellent communication, relationship-building, and client service skills
- Detail-oriented with strong organizational and reporting capabilities
- Proficient in Microsoft Office and Google Workspace
- Experienced in project management and comfortable working in fast-paced, high-pressure environments
- Professional, self-motivated, and committed to ethical standards and teamwork
GardaWorld: Make the World a Safer Place
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
