Job Description

GardaWorld Security Services is Now Hiring a Senior Security & Loss Prevention Investigator!

Role Overview
We are seeking a highly experienced Senior Security & Loss Prevention Investigator to lead complex investigations across loss prevention, security, and safety incidents in a fast-paced, high-visibility, fan-facing environment.
This role blends loss prevention and asset protection investigations with non-loss prevention security and safety investigations, including workplace incidents, policy violations, and operational risk events. The Senior Investigator partners closely with Security Operations Center (SOC) Dispatchers, who manage camera monitoring and system alerts, while this role leads field response, investigative interviews, fact development, case documentation, and findings.
In addition to investigative leadership, this role provides functional supervision, mentoring, and coaching to Investigators, Security Officers, and SOC Dispatchers to elevate security operations, investigative quality, reporting standards, and operational judgment.
This position is ideal for senior investigators from asset protection, organized retail crime, corporate security, law enforcement, military police, or safety/EHS investigation backgrounds who bring investigative rigor, strong judgment, and polished fan-facing professionalism.

What’s in it for you:

• Site Location: King Of Prussia, PA (On-Site)
• Job Type: Full-Time
• Flexible — includes evenings, weekends, holidays, and major event days
• Competitive hourly wage of $29.00-$31.00.
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options

Key Responsibilities
Advanced Investigations — Loss Prevention, Security & Safety

• Lead complex investigations involving theft, fraud, organized retail crime (ORC), policy violations, and misconduct
• Lead non-LP investigations involving security incidents, safety events, near-misses, and operational disruptions
• Respond to SOC Dispatcher referrals and investigative alerts for field follow-up
• Conduct structured fact-finding, scene assessments, and timeline reconstruction
• Conduct professional investigative interviews with witnesses, subjects, and reporting parties using neutral questioning techniques
• Collect, document, and validate physical, digital, and testimonial evidence
• Build legally and administratively defensible case files suitable for internal action or law enforcement referral
• Differentiate facts, statements, observations, and findings in all documentation
• Coordinate with leadership, HR, Safety, Legal, and law enforcement partners when required

• Partner with SOC Dispatchers who perform CCTV monitoring, alerting, and video review
• Receive SOC evidence packages, timelines, and alert summaries
• Define additional evidence needs and investigative gaps for SOC support
• Conduct field validation and investigative expansion based on SOC findings
• Reconcile field findings with SOC timelines and record

• Conduct investigative-minded patrols of interior and exterior areas
• Support access control and restricted area verification
• Respond to incidents, disturbances, and elevated risk situations
• Apply de-escalation, conflict management, and proportional response techniques
• Support operational risk reduction and policy compliance measures

• Provide senior investigative presence during events and peak fan traffic periods
• Identify opportunistic risk patterns during surges and congestion
• Support safe fan flow, queue conditions, and crowd movement safety
• Adjust investigative prioritization during high-volume operational periods
• Balance enforcement posture with fan experience standards

• Provide day-to-day functional supervision of Investigators, Security Officers, and SOC Dispatchers during assigned operations
• Coach Investigators on investigative methodology, interviewing, and case structure
• Review investigative reports and case files for accuracy, objectivity, and completeness
• Provide real-time field coaching during active incidents and investigations
• Mentor junior staff on evidence handling, documentation standards, and professional conduct
• Guide SOC Dispatchers on investigative evidence needs and escalation thresholds
• Conduct after-action reviews and case debriefs to improve investigative quality
• Identify performance and training gaps and recommend development actions
• Reinforce policy, legal, and professionalism standards across teams

• 5–8+ years investigative experience in one or more of the following:
  
  • Loss Prevention / Asset Protection investigations
  • Security or corporate investigations
  • Law enforcement or military police
  • Safety / EHS investigations
    
    
• Demonstrated ownership of investigations from intake through findings
• Strong investigative interview and fact-finding skills
• Advanced report writing and case documentation ability
• Experience handling evidence and maintaining documentation integrity
• Demonstrated sound judgment and policy/legal compliance awareness
• Ability to operate professionally in a high-visibility, fan-facing environment
• Valid driver’s license
• Ability to stand and walk for extended periods
• Authorized to work in the U.S.

Ability to pass comprehensive background screening
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.
If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

CP-51-MD-0000581-2018

Qualifications

Education