Join Our Team as a Workforce Investigator at GardaWorld

Join GardaWorld, the world’s largest privately-owned security services company, and play a crucial role as a Workforce Investigator. Based at our Washington, DC office, you’ll be supporting the security activities of background investigations in the Corporate Security and Resiliency Offices. WFI is responsible for ensuring that all Contractors, Consultants, and full-time employees clear the Corporate Security background investigation process. WFI will be considered as a "subject matter expert" (SME). Must have excellent verbal and written communication skills and have the ability to interact professionally with a diverse group of executives, managers, vendors, and SME

What’s in it for You

• Competitive Salary: $55,000.00 - $60,000.00 / annually based on experience

• Work Site Location: On-site Washington, DC

• Set Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. hours may vary based on business needs.

• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.

• Career Growth: Career growth opportunities at GardaWorld

Your Responsibilities

• The WFI is expected to be a self-starter to work with little to no supervision.

• Must be able to successfully engage, balance and execute multiple projects/assignments simultaneously accurately and timely.

• Strong organizational and time management skills are a must. Able to effectively identify, execute troubleshooting techniques, resolve issues, ensure accurate processing and identify related issues in an accurate and timely manner.

• Have the aptitude to execute troubleshooting issues, track the progression of requests issued outside the normal guidelines that require workarounds to complete.

• Perform root cause analysis, devising proper corrective action and communicating this action with all concerned parties.

• The WFI is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.

• Conducting physical investigations, camera review, running badge reports, report writing, interviewing, fact finding, etc.

• Reviewing submitted background investigations from vendors to the client, ensuring that all proper paperwork has been submitted for them to be cleared for onboarding.

Your Qualifications:

• At minimum, the candidate must meet one of the following criteria:

• Bachelor's degree in Security, Criminal Justice, Business, Emergency Management or related field and at least 1-year experience

• Associate's degree in Security, Criminal Justice, Business, Emergency Management or related field and at least 3 years’ experience

• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Access).

Your Skills and Competencies:

Competencies:

• Attention to Detail

• Organization

• Problem Solving

• Communication

• Time Management

• Customer Service Orientation

• Basic Accounting Principles / Financial Acumen

• Teamwork

• Adaptability

Ideal Skills, Characteristics, & Experiences:

• Detail-oriented and highly organized

• A proactive self-starter

• Thrives working in a fast-paced environment, with the ability to shift priorities as needed

• Strong communication skills with colleagues, clients and other stakeholders

• Remains accountable to consistently meet deadlines and take ownership of tasks

• Comfortable working with various computer programs (ERP Systems, Microsoft Office Suite, Customer Accounting Portals)

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.License # DC-1184726