GSOC Manager

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Job Description

Are you a dynamic leader with a passion for security and technology? Join us as a Global Security Operations Center (GSOC) Manager! You'll lead shift-based teams, oversee strategic programs, and communicate effectively. Your role includes monitoring security alarms, coordinating resources, engaging with stakeholders, reporting insights, assessing performance, ensuring travel safety, and managing incident responses.
What’s in it for You
  • Competitive Salary: $62,400 / year
  • Work Site Location: Franklin Lakes, NJ
  • Set Schedule: Monday through Friday, 9:00 a.m. to 5:00 p.m. This position may require long hours and weekend work.
  • Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
  • Career Growth: Career growth opportunities at GardaWorld
  • Travel: No travel
Your Responsibilities
  • Oversee daily operations of the GSOC, ensuring efficient monitoring and response to security incidents.
  • Lead a team of security analysts in gathering, analyzing, and disseminating intelligence to support proactive decision-making.
  • Develop and implement emergency management protocols and procedures to enhance crisis response capabilities.
  • Collaborate with cross-functional teams to integrate intelligence into business operations and strategic planning.
  • Maintain cutting-edge technology and systems to support security operations and intelligence analysis.
  • Conduct regular training and exercises to prepare staff for emergency situations.
  • Foster a culture of continuous improvement and innovation within the GSOC team.
Your Qualifications:

  • Bachelor’s degree in Security Management, Intelligence Studies, or a related field.
  • Able to pass an extensive screening process
  • Extensive experience in GSOC operations, intelligence analysis, and emergency management;
  • Have extensive experience and knowledge of various access control platforms, video management systems and incident management applications/software
  • Authorized to work in the United States
  • Proficient in the use of security technologies and intelligence tools.
  • Ability to work in a fast-paced, dynamic environment.
  • Have demonstrated expertise in developing, implementing and managing control center programs.
  • NJ License

Your Skills and Competencies:

Competencies:
  • Crisis Management
  • Hands-on Approach
  • Business Acumen
  • Problem Solving
  • Communication
  • Consultation
  • Cultural Awareness
  • Leadership & Navigation
  • Relationship Management
  • Ethical Practice
  • Resilience
Ideal Skills, Characteristics, & Experiences:
  • Excellent analytical and problem-solving abilities.
  • Results and people-oriented, balancing business considerations
  • Process-driven mentality
  • Highly organized
  • Self-motivated with a high sense of urgency
  • Stable, progressive work history
  • Excellent communication skills
  • Acts with integrity
  • Resilient and adaptable
  • Competitive spirit
  • Ability to develop relationships at all levels
  • Willingness to get involved in all aspects of the business

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #1411

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