Global Security Operations Center Operator

Job Description

GardaWorld –
Security Services

Global Security Operations Center Operator – Now Hiring!

*Must have GSOC operator experience
*Please include your most up to date GSOC resume with you application.



You’ve got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we’re hiring!

Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world class security services. And every industry counts on us because we’re the very best at what we do. Perhaps you are, too.

In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We’re experts at protecting people and assets. We’re also growing everywhere and expanding in multiple locations. If you’re a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out – and thrive – here, too, as a: Global Security Operations Center Operator.

At GardaWorld, we know your compensation is important so we provide competitive hourly starting rates for every market we’re in. We're growing our team here in: Santa Clara, CA.

Compensation: $31 / hour
Shift: 40 hours per week
  • Sunday - Thursday, 10:00pm - 6:30am

About the job:
  • The individual will work in a GSOC environment monitoring several screens

  • The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities

  • Respond to incidents and critical situations in a calm, problem-solving manner

  • Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed

  • Conduct investigations using numerous applications to confirm or deny any accusations or events reported to the Global Security Team

  • Have the ability to multitask under stressful or intense circumstances

  • Support the GSOC Manager in the completion of necessary tasks

  • Excellent customer service is always your top priority.
  • You observe, survey the area and provide reporting on activity at your assigned location.
  • You provide rapid response in critical situations.
  • You’re good with reading and writing detailed reports.
  • You know when and how to enforce customer procedures, regulations and standards.

Your background:
  • You have a state security license and additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process)
  • You have a high school education or equivalent (GED)
  • Must have a minimum of one year experience as a GSOC Operator
  • Must have an active DL and be able to pass a motor vehicle report (MVR)
  • You’re able to ace (and pass) an extensive screening process
  • If you have Security, Military, Law Enforcement experience – even better!
Applicants who do not satisfy the stated criteria are encouraged to refrain from applying for the position.

If you want a real career opportunity where you’re part of a dynamic supportive team that’s dedicated to your success, check us out. We’re a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you’ll have plenty of room to grow - and that’s just for starters. Explore your future with us today.

Work today, get paid today, with DailyPay!

GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.

If you’re hired for a role at GardaWorld, you’ll never have to wait for a paycheck again! DailyPay’s most used features include:

  • PAY: Get instant access to your money as you earn it
  • SAVE: Automatically save a portion of every paycheck
  • BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.


Whelan Security of California, Inc.
CA Private Patrol Number 16344

Qualifications

Education