Job Description

JOB SNAPSHOT

Job Title: Field Service Supervisor
Location: Oakland and San Francisco
Environment: Corporate Office & In the Field
Salary: $27 / hour
Shift: 40 hours per week

• 10:00 PM to 6:30 AM, Thursday to Monday

GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.
If you’re hired for a role at GardaWorld, you’ll never have to wait for a paycheck again! DailyPay’s most used features include:

• PAY: Get instant access to your money as you earn it
• SAVE: Automatically save a portion of every paycheck
• BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses

General Job Functions:

• Training
• Scheduling
• Security Management
• Dispatching

Included Benefits/Perks:

• Medical
• Dental
• Vision
• 401K

Who is GardaWorld?

GardaWorld is the world’s largest privately-owned security services company. We protect our clients’ staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries, and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for a Field Service Supervisor to fulfill different assignments for our clients.

The Field Service Supervisor is an operational employee of the company responsible for inspections, training, scheduling, delivering of supplies to accounts, and occasionally personally filling account posts for a specific shift, typically reporting into an MSS or CSM. In some cases, the Field Service Supervisor will also provide drive-by patrol services to patrol accounts. The Field Supervisor is responsible for working with the MSS, CSM’s, Project Managers, and/or Site Supervisors in the branch to develop schedules, manage schedules, fill open shifts and oversee the Special Response Officers. The Field Service Supervisor role is 100% tactical and operational. The Field Supervisor is expected to build upon a culture of employee engagement and set the example for all employees in the branch of servant leadership and personal commitment to the GardaWorld Values.

Performance Metrics: The Field Service Supervisor is expected to achieve the following metrics within GardaWorld's performance-based business environment:

• 100% of shifts covered by qualified personnel at all accounts during the responsible shift
• Personnel inspections and training of personnel to all accounts during the responsible shift
• Personnel recruiting to ensure full staffing levels
• Personally recruit a minimum of one new supervisor for the branch annually
• Develop a minimum of one Special Response Officers for promotion annually
• Become proficient in all company software systems (on-boarding, scheduling, financial)
• 100% compliance with the GardaWorld Mandatory Requirements
• Lead by example of living up to the GardaWorld Values

Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren’t Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun.

Your background:

• You have a high school education or equivalent (GED)
• You’re able to ace (and pass) an extensive screening process
• 2 years security officer experience/security lead
• 1 year scheduling experience (example: Winteam)
• Prior or current Military, Law Enforcement, or Corrections experience is a plus
• Active CA. Guard Card is required and additional 32HR. BSIS Security Officer trainings. (Additional trainings may be obtained during the hiring process)
• Must have an active DL and be able to pass a motor vehicle report (MVR)
  
  It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
  

Whelan Security of California, Inc.
CA Private Patrol Number: 16344

Qualifications

Education